Looks like this is a normal problem happens on many guys, is there any solution to this ? i want to contact the official team, but never can get a contact email or form in the official site. hope someone in this forum can help me to solve it, or there is no method to fix it?
Edit: this is the second time i met this problem, the first time, i returned my dongle and replaced a new one, but now the second one i received is the same, can't the official tested it before sending them out.. bad luck.
Did you make sure to not insert the dongle until the updater program asks you to? Personally, I had it plugged in after the ps3 booted up and it updated just fine.
I can't see why there are so many reported issues with this dongle. It's just a CPLD/FPGA, with a usb interface. Soldering issues aside, why would so many failures result? If you take the thing apart you could at least reprogram it yourself, if a bad flash occurred.