Help: PS3 True Blue Update Problem, Unable to communicate with the dongle
I know this is not the first post about this problem. but i didnt find the answer in this forum, so i post it again here, hope you guys can help me, thanks again.
I bought a PS3 True Blue online, i got this problem during the update process. see pics below.
1. The screen says "ERROR: Unable to communicate with the dongle"
2. LED always red
Looks like this is a normal problem happens on many guys, is there any solution to this ? i want to contact the official team, but never can get a contact email or form in the official site. hope someone in this forum can help me to solve it, or there is no method to fix it?
Edit: this is the second time i met this problem, the first time, i returned my dongle and replaced a new one, but now the second one i received is the same, can't the official tested it before sending them out.. bad luck.
Did you make sure to not insert the dongle until the updater program asks you to? Personally, I had it plugged in after the ps3 booted up and it updated just fine.
I can't see why there are so many reported issues with this dongle. It's just a CPLD/FPGA, with a usb interface. Soldering issues aside, why would so many failures result? If you take the thing apart you could at least reprogram it yourself, if a bad flash occurred.
So my dongle stopped working as well, well it first worked fine on v2,4. played some game that i sent using ftp. Then i decide to play portal 2 external but the moment i plugged in my external hdd, my ps3 turned it self off and my dongle lights went out, so i unplugged my hdd. kept the true blue plugged in. My when i turned on my ps3 again no lights, not red or green and before it was green. then i tried to reinstal update 2,4 but then it said can not communicated with dongle, but no red light or flickering red light, just no light at all.